News

    14 Nov

    Client Comments

    Here at Cairns we are dedicated to helping anyone who needs us, therefore we always look to get some feedback from our clients to make sure we are providing a good service and to see where we can improve. To help you decide if counselling is for you here is one from a recent client who used our service...

     

    How did you experience your welcome and first session at cairns?

    Poor                          Average                        Good                       Excellent

    Comments - Friendly approachable individuals

     

    How did you experience your counsellor during sessions?

    "She did not judge me in any way. I felt that she created an environment where I could feel safe and be very open and honest about what was troubling me."

     

    In which ways did counselling help/not help?

    "I now feel more positive about my self and about the future."

     

    Any further comments you would like to express?

    "It was truly an experience that i will never forget"

     

    Further comments from other clients;

     

    “Counselling is very important in this day and age and I am very grateful for all the help I received from you all”

     

    “Thanks for providing a positive service, it was a great help”

     

    “You provide a great service for people who otherwise would not be able to afford help/ support privately. You all do a fantastic job. Thank you very much”

     

    “The private and confidential yet relaxed environment along with the counsellor’s understanding made me open up my heart and talk about my problems. After each session I felt a lot better, the problems had vanished”

     

    “ I am a different person now compared to what I was a few months ago. I would like to thank my counsellor for all his help during the sessions”

     

    “Thank you Cairns, I have found [a] new sense of myself”

     

    “Great service, I highly recommend it”

     

    Note - Permission was granted to use these comments

     


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